Leadership Coaching
Even coaches have coaches, and every existing or aspiring leader should have a coach too. Learn to maximize the effectiveness within your role and how to create engaged, collaborative, performance-driven, and customer focused employees. You’ll also be able to identify different leadership styles and types, your specific leadership style, and when to toggle between styles to achieve desired results.
Small Business Coaching
I can help business owners with sourcing ideal candidates, interviewing and interview techniques, candidate selection, and ensuring an efficient and effective onboarding experience for your new hire.
Customer Service Training for Small Businesses
Even if your business has a training program, it typically entails how to perform the actions and tasks of a specific role. My signature program, “Excellence in Customer Service and the Customer Experience” adds an extra layer to your inhouse training by introducing and emphasizing soft skills, problem-solving to create a *3-way win, building rapport with customers, and defines the customer experience and how to make both employees and customers, promoters of your business.
Emotional Intelligence
The benefits of developing your Emotional Intelligence (EI) adds an abundance of benefits to your personal and professional life. EI helps you to better navigate when faced with difficulties and challenges, it helps you to manage stress effectively, and can help when you must have uncomfortable conversations. Unlike your IQ, you can develop or increase your Emotional Quotient (EQ). Emotional Intelligence assessments can help identify areas where you do well and should continue, areas that need improvement, and areas that require immediate attention and adjustments.
Career Coaching
I can help you if you’re looking to switch careers, seeking a promotion, interested in moving into a leadership capacity, or you need resume writing or mock interviewing.
1:1 Life Coaching
You bring the agenda and I’ll help you uncover barriers and discover options. I’ll help you to create goals and a game plan, define the end game, and serve as your accountability partner.
Group Coaching
Join other individuals seeking new ways to manage daily life while gaining a sense of community and camaraderie. Your agendas may differ, but the purpose, common interests, and your takeaway’s will be similar. Group members help to support, inspire, and maximize each person’s abilities and potential.
Team Coaching
Unlike group coaching, team coaching typically consists of multiple people working towards a common goal. Team coaching allows for a co-coaching partnership where the dynamics and relationships inspires everyone to maximize their abilities and potential to reach a common purpose or shared goals.
Mentorship
Ask anyone whose has had a mentor, was it beneficial and the answers will be a resounding, YES! I mentor children aging out of foster care and teach life skills that include personal and professional development. Having some semblance of a foundation is critical and necessary to help these children begin the next chapter of their lives as adults. I help them with resumes, interviewing, dressing for success, money matters, and the importance of credit.